Privacy Policy

At Sineaw, we take your privacy seriously. Protecting your personal information and ensuring a safe shopping experience is our top priority. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer. By visiting our website or making a purchase, you agree to the terms outlined here.


1. Information We Collect

When you interact with Sineaw, we may collect the following types of information:

a) Personal Information

Name

Email address (sineawshop@gmail.com for correspondence)

Billing and shipping address

Phone number (if provided)

Payment information (processed securely via our payment gateway; we do not store full credit card numbers)

b) Non-Personal Information

Browser type and version

Device information (e.g., operating system, IP address)

Pages visited, time spent on site, and navigation behavior

This information helps us provide better service, enhance your shopping experience, and ensure site security.


2. How We Use Your Information

We use your information for the following purposes:

Order Fulfillment – Processing and shipping your orders accurately.

Customer Service – Responding to inquiries, complaints, or feedback.

Account Management – Managing your account, passwords, and preferences.

Marketing and Promotions – Sending newsletters, offers, or updates only if you have opted in.

Security and Fraud Prevention – Protecting against unauthorized access, payment fraud, or other security threats.

Legal Compliance – Complying with applicable laws, regulations, or lawful requests.

We do not sell or rent your personal information to third parties.


3. How We Share Your Information

Your data may be shared under limited circumstances:

Service Providers – Trusted partners for shipping, payment processing, or website hosting.

Legal Requirements – To comply with laws, enforce site policies, or protect Sineaw’s rights.

Business Transfers – In case of a merger, acquisition, or sale of assets, only as necessary to continue business operations.

All third parties are required to handle your information securely and only for authorized purposes.


4. Cookies and Tracking Technologies

Sineaw uses cookies, pixels, and similar technologies to improve site functionality, analyze trends, and personalize content.

You may disable cookies through your browser settings, but some features of the website may not function properly without them.

We do not use cookies to track personal information outside of our website.


5. Your Rights

As a customer in the United States, you have the following rights regarding your personal data:

Access and Correction – Request a copy of your personal information and correct inaccuracies.

Opt-Out – Opt-out of marketing emails at any time by following unsubscribe instructions.

Data Deletion – Request deletion of personal data, subject to legal and operational obligations.

Data Protection – Request information about how we store and protect your data.

To exercise any of these rights, contact us at:

Email: sineawshop@gmail.com


6. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

Payments are securely processed through reputable payment gateways.

We regularly review our security practices and update protocols as needed.


7. Children’s Privacy

Sineaw does not knowingly collect personal information from individuals under 13 years of age. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.


8. Contact Us

For any questions, concerns, or requests regarding your privacy or this policy, please contact us at:

Email: sineawshop@gmail.com

Business Hours:

Monday – Friday: 9:00 AM – 6:00 PM (EST)

We are committed to responding promptly and protecting your privacy.

Company: TUSFLIP DAY LIMITED
Address: 75 CYPRESS ST ROCHESTER, NY 14620
Email: sineawshop@gmail.com
Phone: +1 6464037700