Payment Policy
At Sineaw, we are committed to providing a secure, transparent, and convenient payment process. This Payment Policy explains the payment methods we accept, how transactions are processed, and your rights as a customer when making purchases on our website.
1. Accepted Payment Methods
We currently accept the following payment options:
PayPal
All transactions are processed in U.S. Dollars (USD).
2. Secure Payment Processing
Payments are processed using encrypted, PCI-compliant payment gateways.
Sineaw does not store your full credit card or banking information. Sensitive data is securely transmitted to our payment processors.
We monitor transactions for fraud prevention and reserve the right to decline suspicious or unauthorized payments.
3. Billing and Order Confirmation
You must provide accurate billing information that matches your payment method.
Orders will not be processed until full payment is authorized and received.
Once your payment is confirmed, you will receive an order confirmation email with purchase details.
4. Taxes and Fees
Sineaw does not charge any taxes or fees.
5. Payment Declines and Errors
If your payment is declined, please contact your bank or payment provider.
Common reasons for declines include incorrect billing information, insufficient funds, or fraud protection.
If you encounter payment errors, you may reach out to us at sineawshop@gmail.com for assistance.
6. Refunds
Refunds are processed in accordance with our Return & Refund Policy.
Refunds will be credited back to your original payment method only.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
7. Customer Responsibilities
By completing a purchase, you agree to:
Provide accurate and up-to-date billing and payment details.
Not use stolen or unauthorized payment methods.
Notify us immediately at sineawshop@gmail.com if you suspect any unauthorized activity on your account.
8. Contact Us
If you have any questions regarding payments or billing, please contact our support team:
Email: sineawshop@gmail.com
We are committed to ensuring safe, secure, and transparent transactions for every Sineaw customer.
Company: TUSFLIP DAY LIMITED
Address: 75 CYPRESS ST ROCHESTER, NY 14620
Email: sineawshop@gmail.com
Phone: +1 6464037700